Hit a Snag: How to Talk About Unexpected Problems in English

Frustrated woman in business attire holding her head, representing a work-related issue. Bold red text reads 'HIT A SNAG,' with an example sentence: 'Everything was on schedule, but we hit a snag when the supplier delayed the shipment.' Business English learning resource from Real Business English.

Learn Business English Phrases with Our Phrase of the Week!

This week’s phrase is perfect for situations when things don’t go as planned—which, let’s be honest, happens all the time in business.

What Would You Do in This Situation?

Imagine this! You’re working on an important presentation for a big client. You’ve been preparing for weeks, and everything is finally coming together.

Just as you’re about to submit the final version, your coworker rushes in.

"There’s a problem."

"What do you mean?" you ask, heart pounding.

"The client just sent new requirements. We have to redo half of the slides."

Just like that, your smooth process has hit a snag.

This Week’s Phrase:

HIT A SNAG

idiom

to have a sudden problem or delay

Hit a Snag: Listen to a Real-Life Example

Business professionals discussing event planning. Text overlay shows a workplace conversation using 'hit a snag' in context: 'Are we ready for the conference?' 'Almost, but we hit a snag with the catering. Our vendor canceled last minute.' Engaging business English learning resource from Real Business English.

Hit a Snag: More Real-Life Examples

Customer Service Issue

A customer's order faces an unexpected delay.

-Hi, I ordered something two weeks ago and still haven't received it.

-I’m really sorry about that! We hit a snag with our supplier, but we’re working to sort it out quickly.

-Got it, thanks for letting me know.

Shipping Problem

The problem with customs.

-Did the client’s order arrive yet?

-Nope. We hit a snag with customs. It’ll be delayed by a couple of days.

-Yikes. Did we tell the client yet?

-Not yet. I’m about to call them right now.

Personal Life Example

Sometimes things go wrong when you least expect it.

-Hey, how’s the wedding planning coming along?

-Ugh, we hit a snag with the venue. It turns out they double-booked, so now we're scrambling to find somewhere else.

-That sounds stressful. Let me know if you need help!

Let’s Chat!

Have you ever hit a snag at work or in your personal life? What happened?

Yes! I was organizing an office event, but at the last minute, the catering company canceled. We had to scramble to find another one. It was stressful, but in the end, everything worked out! (Judy, native English speaker)

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